Data-backed product changes

Bestow’s flexible tech helps increase start-to-bind rate 67%.

Bestow’s platform is built on a truly modern tech stack, which means it’s much more agile and flexible than many legacy technologies. Once a product is in market, we can observe performance in real time and help carriers make optimizations or respond to market forces with blazing speed. Translation: what used to take months now takes days or weeks. Here’s an example of Bestow’s product enhancement process in action.

The ask

After launching a new digital D2C product for a carrier partner, we began to collaborate on potential opportunities for product enhancements. Based on market feedback, our client assembled a wish list:

  • Increase maximum term length.
  • Increase maximum face amount.
  • Make underwriting rule changes.

The solution

Traditionally, a carrier may only revisit product specs once a year or less. That’s partially due to the heavy lift and cross-functional coordination involved in making changes, from approvals and compliance to tinkering with legacy tech. Meanwhile, Bestow’s platform is end to end, and built on the latest cloud-native architecture. The TL;DR is that product changes with Bestow are a snap. A pricing adjustment or other simple update can be implemented in days or even hours. Our partner’s wishlist was more robust, and even still only took our team 6 weeks to build, test, and deliver. Subsequently, the changes garnered positive market feedback, netting a 67% increase in start-to-bind rate.

"Even on little changes, it's just so different... It just feels completely natural to have real, competent dialogue about what we need... and the changes are so smooth."
Director
Top 20 Life Carrier
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67%
Increase in start-to-bind rate
6 wks
Project timeline
TL;DR
The ask
Our partner, a top life carrier, wanted to make a series of changes to their digital D2C product, a process which may previously have taken months.
The solution
Thanks to our agile, cloud-based platform, we were able to build, test, and launch a robust series of updates in a matter of weeks, with dramatic sales results.

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